İŞGÜÇ - Endüstri İlişkileri ve İnsan Kaynakları Dergisi

MAKALE DÜZENLEME FORMU

Makale Başlığı	UZAKTAN ÇALIŞMA STRESİNİN İŞTEN AYRILMA NİYETİNE ETKİSİNDE İŞ TATMİNİNİN ARACI ROLÜ
İngilizce Başlığı	THE EFFECT OF REMOTE WORK STRESS ON TURNOVER INTENTION: THE MEDIATING ROLE OF JOB SATISFACTION
Yazar(lar)	Dr. Öğr. Üyesi Ülviye TÜFEKÇİ YAMAN Alperen İhsan AŞANBUĞA Eda Nur KARADUMAN Betül Zülal ÜNER Prof. Dr. Aşkın KESER Prof. Dr. Oğuz BAŞOL
Yazar(lar) 2
Yarların Kurumları	Bursa Uludağ Üniversitesi, İİBF, Çalışma Ekonomisi ve Endüstri İlişkileri Bölümü, Yönetim ve Çalışma Psikolojisi Anabilim Dalı Öğretim Üyesi, Bursa Uludağ Üniversitesi, Sosyal Bilimler Enstitüsü, Çalışma Psikolojisi ve İnsan Kaynakları Programı Yüksek Lisans Öğrencisi Bursa Teknik Üniversitesi, İnsan ve Toplum Bilimleri Fakültesi, İşletme Bölümü Öğretim Üyesi
Makalenin Alanı
Metin (özet/Abstarct) <p class="MsoNormal" style="font-size: 15px; font-family: Calibri, sans-serif; margin: 8px 0px; text-align: justify; line-height: 150%;"><strong><span lang="tr" style="font-size: 13px; line-height: 150%; font-family: "Times New Roman", serif;">ABSTRACT</span></strong></p> <p class="MsoNormal" style="font-size: 15px; font-family: Calibri, sans-serif; margin: 8px 0px; text-align: justify; line-height: 150%;"><strong><span lang="tr" style="font-size: 13px; line-height: 150%; font-family: "Times New Roman", serif;">Introduction</span></strong></p> <p class="MsoNormal" style="font-size: 15px; font-family: Calibri, sans-serif; margin: 8px 0px; text-align: justify; text-indent: 47px; line-height: 150%;"><span lang="tr" style="font-size: 13px; line-height: 150%; font-family: "Times New Roman", serif;">In today’s dynamic work environment, driven by technological advancements and shifting employee needs, organisations pursue flexibility to remain competitive, elevating the importance of remote work. As a prominent form of flexible work, remote work has attracted increased attention, particularly in the wake of the COVID-19 pandemic, and has influenced the employee experience in multiple ways. While remote work offers certain advantages, it also introduces stressors that can yield drawbacks. Accordingly, remote work stress is gaining prominence in work and organisational psychology literature. This study aims to examine the impact of remote work stress on turnover intention, as well as the mediating role of job satisfaction in this relationship.</span></p> <p class="MsoNormal" style="font-size: 15px; font-family: Calibri, sans-serif; margin: 8px 0px; text-align: justify; line-height: 150%;"><strong><span lang="tr" style="font-size: 13px; line-height: 150%; font-family: "Times New Roman", serif;">Aim and Methodology</span></strong></p> <p class="MsoNormal" style="font-size: 15px; font-family: Calibri, sans-serif; margin: 8px 0px; text-align: justify; text-indent: 47px; line-height: 150%;"><span lang="tr" style="font-size: 13px; line-height: 150%; font-family: "Times New Roman", serif;">This study investigates the impact of remote work stress on turnover intention and the mediating role of job satisfaction among a sample of 161 remote workers in Turkey from various sectors. Participants, all of whom work remotely at least one day per week, were surveyed in March and April 2025. The methodology employed a five-item Job Satisfaction Scale, a three-item Turnover Intention Scale, and a five-item Remote Work Stress Scale (short form). All instruments are unidimensional and measured on a five-point Likert scale. Hypotheses and mediating effects were tested using the Preacher and Hayes SPSS plugin.</span></p> <p class="MsoNormal" style="font-size: 15px; font-family: Calibri, sans-serif; margin: 8px 0px; text-align: justify; line-height: 150%;"><strong><span lang="tr" style="font-size: 13px; line-height: 150%; font-family: "Times New Roman", serif;">Results</span></strong></p> <p class="MsoNormal" style="font-size: 15px; font-family: Calibri, sans-serif; margin: 8px 0px; text-align: justify; text-indent: 47px; line-height: 150%;"><span lang="tr" style="font-size: 13px; line-height: 150%; font-family: "Times New Roman", serif;">The model was statistically significant with an explanatory power (R²) of 0.51. Hypothesis testing revealed that remote work stress has a negative and significant effect on job satisfaction; as remote work-related stress increases, job satisfaction decreases. Job satisfaction exerts a strong, negative, and significant effect on turnover intention; higher job satisfaction substantially reduces turnover intention. Additionally, remote work stress directly increases the intention to turnover. When job satisfaction is included as a mediator, job satisfaction partially mediates the relationship between remote work stress and turnover intention, indicating that remote work stress influences turnover intention both directly and indirectly by reducing job satisfaction. In other words, stress triggers turnover intention both directly and indirectly by reducing job satisfaction. Group differences indicate that female participants experienced significantly higher remote work stress, and those working remotely for three or more days per week exhibited significantly higher stress levels than those working remotely for one to two days per week.</span></p> <p class="MsoNormal" style="font-size: 15px; font-family: Calibri, sans-serif; margin: 8px 0px; text-align: justify; line-height: 150%;"><strong><span lang="tr" style="font-size: 13px; line-height: 150%; font-family: "Times New Roman", serif;">Conclusion</span></strong></p> <p class="MsoNormal" style="font-size: 15px; font-family: Calibri, sans-serif; margin: 8px 0px; text-align: justify; text-indent: 47px; line-height: 150%;"><span lang="tr" style="font-size: 13px; line-height: 150%; font-family: "Times New Roman", serif;">This study clearly demonstrates that job satisfaction partially mediates the relationship between remote work stress and turnover intention. Specifically, remote work stress is associated with lower job satisfaction and increased turnover intention, with job satisfaction partially mitigating this effect. The findings are consistent with the existing literature, which supports positive associations between stress and turnover intention, as well as negative associations between job satisfaction and turnover intention. The observed higher stress among female employees and among those working remotely more frequently aligns with other national studies.</span></p> <p class="MsoNormal" style="font-size: 15px; font-family: Calibri, sans-serif; margin: 8px 0px; text-align: justify; line-height: 150%;"><strong><span lang="tr" style="font-size: 13px; line-height: 150%; font-family: "Times New Roman", serif;">Practical Implications</span></strong></p> <p class="MsoNormal" style="font-size: 15px; font-family: Calibri, sans-serif; margin: 8px 0px; text-align: justify; text-indent: 47px; line-height: 150%;"><span lang="tr" style="font-size: 13px; line-height: 150%; font-family: "Times New Roman", serif;">To minimise remote work stress, managers are recommended to adopt a balanced hybrid model that targets one to two days of remote work per week. To maintain job satisfaction, it is essential to enhance autonomy, establish regular feedback mechanisms, and promote virtual social interactions. Considering the higher stress experienced by women, organisations should implement policies that support work–life balance and set clear expectations regarding after-hours boundaries. For policymakers, it is advisable to clearly define remote work boundaries and establish legal protections that limit out-of-hours digital access to safeguard employee well-being.</span></p> <p class="MsoNormal" style="margin: 0px 0px 11px; line-height: 107%; font-size: 15px; font-family: Calibri, sans-serif; background: white;"><strong><span lang="tr" style="font-size: 13px; line-height: 107%; font-family: "Times New Roman", serif; color: black;">ÖZET </span></strong></p> <p class="MsoNormal" style="margin: 0px 0px 11px; line-height: 107%; font-size: 15px; font-family: Calibri, sans-serif; background: white;"><span lang="tr" style="font-size: 13px; line-height: 107%; font-family: "Times New Roman", serif; color: black;">Günümüzde uzaktan çalışmanın çalışanlar üzerindeki etkileri tartışılmaktadır. Bu çalışmanın amacı, uzaktan çalışma kaynaklı stresin işten ayrılma niyeti üzerindeki etkisinde iş tatmininin aracılık rolünü incelemektir. Araştırma, Türkiye’de çeşitli sektörlerde haftada en az bir gün uzaktan çalışan 161 kişiden anket yoluyla veri toplanarak gerçekleştirilmiştir. Araştırmada kullanılan ölçekler: ‘’İş Tatmini Ölçeği’’, ‘’İşten Ayrılma Niyeti Ölçeği’’ Uzaktan Çalışma Stresi Ölçeği Kısa Form”dur. </span></p> <p class="MsoNormal" style="margin: 0px 0px 11px; line-height: 107%; font-size: 15px; font-family: Calibri, sans-serif; background: white;"><span lang="tr" style="font-size: 13px; line-height: 107%; font-family: "Times New Roman", serif; color: black;">Araştırma bulguları, uzaktan çalışma stresinin iş tatminini azalttığını, iş tatmininin ise işten ayrılma niyetini azalttığını göstermektedir. Ayrıca, uzaktan çalışma stresinin işten ayrılma niyetini artırdığı ve bu iki değişken arasındaki ilişkide iş tatmininin kısmi aracılık rolü olduğu tespit edilmiştir. </span></p> <p class="MsoNormal" style="margin: 0px 0px 11px; line-height: 107%; font-size: 15px; font-family: Calibri, sans-serif; background: white;"><span lang="tr" style="font-size: 13px; line-height: 107%; font-family: "Times New Roman", serif; color: black;">Sonuçlar, artan uzaktan çalışma stresinin iş tatminini düşürdüğünü ve bunun da işten ayrılma niyetini artırdığını göstermektedir. Çalışma, örgütlerin uzaktan çalışma düzenlemelerinde stres azaltıcı stratejiler geliştirmesi, iş tatminini artıracak uygulamaları benimsemesi ve çalışanların psikolojik iyi oluşunu destekleyen politikalar tasarlaması gerektiğini vurgulamaktadır. </span></p> <p class="MsoNormal" style="margin: 0px 0px 11px; line-height: 107%; font-size: 15px; font-family: Calibri, sans-serif; background: white;"><span lang="tr" style="font-size: 13px; line-height: 107%; font-family: "Times New Roman", serif; color: black;"> </span><br></p> <p class="MsoNormal" style="margin: 0px 0px 11px; line-height: 107%; font-size: 15px; font-family: Calibri, sans-serif; background: white;"><strong><span lang="tr" style="font-size: 13px; line-height: 107%; font-family: "Times New Roman", serif; color: black;">Anahtar Kelimeler: </span></strong><span lang="tr" style="font-size: 13px; line-height: 107%; font-family: "Times New Roman", serif; color: black;">Uzaktan Çalışma, Uzaktan Çalışma Stresi, İş Tatmini, İşten Ayrılma Niyeti, Aracılık Etkisi</span></p>
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